What is Collect+?

Collect+ is a convenient, secure parcel service that enables you to receive your order at neighbourhood stores.

No delays due to industrial action, no waiting in all day for signed-for deliveries and no weekend queing at a sorting office to collect a parcel Royal Mail tried to deliver whilst you were out!

There are currently over 3000 stores offering the Collect+ service, including supermarkets, corner shops and newsagents. By the end of the year there will be over 4000!

Collect+ is designed for the way you live your life.

Convenient! - Collect your parcel at a time that suits you! All Collect+ stores are open at least 9 hours/day, Monday-Saturday, and 98% of stores are open at least 8 hours/day, 7 days a week.

Secure! - Collect+ provide email/SMS alerts and proof of delivery as standard and stores, drivers and depots use secure storage facilities, barcode scanners, signature pads and proof of ID checks.

The movement of parcels is provided by Home Delivery Network Limited (HDNL). Their 3500 dedicated drivers deliver and collect over 300,000 parcels a day.

Collect+ is currently successfully used by the following well-known retailers: Additions, Choice, Empire Stores, Great Universal, Kays, Littlewoods, Marshall Ward, Very and Woolworths.co.uk.

1. Select Collect+ as your shipping option when placing your order with appuru.
2. We process your order as usual and take the parcel to our nearest Collect+ store.They'll scan and store it securely and we will be given a receipt as proof of despatch.
3. Collect+ send an email or SMS message to tell you and us that it's been dropped off. The message includes a reference number that is used to track it online if you need to check it's progress and to claim the parcel at its destination. Collect+ estimate a delivery time of 3-5 business days from the date of drop off.
4. When it arrives at its destination (the closest Collect+ store to your delivery postcode, unless you advise us differently), Collect+ email or SMS you and us to say that it's ready for collection.
5. You then collect your parcel when it suits you! They'll hold the parcel for up to 10 days. You and appuru are sent a further email/SMS message advising when it's been collected

That's it!